The FIA is working with the BSIA and government to address the 2027 PSTN retirement. Alarm Receiving Centres are gathering data on system migrations to ensure alarms stay connected. This collaborative effort aims to maintain safety and reliability during the transition to modern networks.

09 January 2025

The Fire Industry Association (FIA) has been actively involved in the Fire & Security Advisory Board (F&SAB), working alongside the British Security Industry Association (BSIA) in supporting government efforts to manage risks associated with the ongoing retirement of the Public Switched Telephone Network (PSTN).

The BSIA has taken the lead in a critical initiative to assess the number of fire and security alarm systems still reliant on the ageing PSTN infrastructure. This project, supported by the Home Office and the Department for Science, Innovation & Technology (DSIT), aims to ensure continued connectivity for alarm systems as the network is phased out by January 2027.

Alarm Receiving Centres (ARCs) are urged to submit data on their completed and pending PSTN customer migrations and receiver line numbers by 31st January 2025. This data will be essential in developing mitigation strategies to prevent alarm failures and ensure public safety. The FIA acknowledges the collaborative efforts of the BSIA and the broader industry in this vital initiative.

For further details, please refer to the official Home Office communication, available here.

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